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Hours, Rates & Insurance

Regular Hours

Monday 10:30 AM - 7:00 PM
Tuesday 10:30 AM - 7:00 PM
Wednesday 10:30 AM - 6:00 PM
Thursday 9:30 AM - 5:00 PM

Rates
$140 per 50-60 minute session, with the initial session costing slightly more ($165).

Insurance
Services may be covered in full or in part by your health insurance or employee benefit plan. I am contracted to serve the following plans: Humana, Medical Mutual of Ohio and Trihealth.  These policies are billed by my office directly and at time of visit your copay or cost shared needs to be paid by you.  For those plans it is REQUIRED that you contact Kate of Secure Office Solutions prior to meeting with me, 48 hours prior is ideal, as insurance companies love to put her on hold for extended amounts of time.  If I do not have verified benefits at the time we meet you will be expected to cover costs in full for that session.   We cannot guarantee coverage even if verified  in advance.  But without advance authorization often our time can not be covered.   Kate can be reached at the office phone 513-233-0020, ext 2.   Kate will check my network status and your current benefits at the time of scheduling your intake.

For all other policies (such as United Healthcare and BCBS/Anthem and others) I do not provide billing but rather you as the client pay me directly and then I provide the form you need (called a Superbill) that you utilize to seek reimbursement directly from your insurance provider.  There is a detailed form to assist you with determining what the out of network coverage is for your policy on the "first time new client" page of my site.

It is highly recommended that all potential clients check  coverage carefully by asking the following questions of their insurance policy:

  • Is Cymbria Hess, IMFT and in or out of network provider for my policy?
  • What is my deductible and has it been met?
  • Do I have a copay or percentage to pay at time of service?
  • How many sessions per calendar year does my plan cover?
  • What is the coverage amount per therapy session?
  • How much does my plan cover for behavioral health?
  • Is mental health or out of network a separate deductible?

Payment
Cash, check and all major credit and HSA cards accepted for payment.

Schedule Online
I see clients by appointment Monday,  Tuesday, Wednesday, Thursday and random Fridays.
Click on the oblong blue "Schedule Now" button, located on every page of this site when you are ready to schedule.  The "Schedule Now" button is a link that will take you to my online booking program and you can select and book a time any time of day or night online!

Contact
Questions?  Please contact me for further information.

Helpful Forms

Click here to view and print forms for your appointment.

Click Here